Help Prevent Mobile Phone Crime

Mobile phone theft has become one of the most prevalent crimes within schools. Today’s handsets are increasingly complex and costly. With video cameras and must-have apps, the latest phones are highly prized and youth crime is tempting. This Telegraph article discusses how children are increasingly falling victim to crime.

The information below will support you and your family in reducing the risk of mobile phone crime:

Log on at to register your family’s mobiles, mp3 players and other electronic devices.

In the event of a loss or theft or call 08701 123 123 to get information on how to get a mobile phone blocked, or call your network customer services direct if you have the number.

Read, download and print a copy of our Watch it! Safety Tips by clicking on the appropriate PDF download.

Help Prevent Fraud

Businesses, government and individuals can all become victims of fraud. It is often a hidden crime but it can have devastating consequences. Being informed will help you reduce the risk of (and repercussions) from fraud. The below tips will help you:

  • Be suspicious of any emails you weren’t expecting from banks, credit card companies or other official organisations, especially if they ask for personal information or bank details.
  • If emails start with a vague greeting such as “Dear customer” or “Dear Sir/Madam” instead of using your proper name, be wary or their contents, particularly any instructions to click on links.
  • If the sender or web addresses in an email does not match the actual website of the organisation or has random letters and numbers, be cautious and type in the organisations correct URL.
  • Be suspicious of phone calls you weren’t expecting, especially from banks or people asking for your financial information.
  • Be wary of anyone requesting personal information such as usernames, passwords or bank details.
  • If a caller suggests you hang up the phone and immediately make a call, wait for a dial tone or use another line.
  • If you spot anything unusual about a cash machine, or there are signs of tampering, do not use it. Report it to the bank concerned immediately.
  • Keep antivirus, antispyware and firewall software updated and running.
  • Make sure a banking or shopping website is secure by looking for: – a padlock symbol in the browser window frame – https:// at the start of the web address. The ‘s’ stands for ‘secure’. – a green address bar or web address (only later browsers do this).
  • NEVER click on a link in an email and then enter your personal details.
  • NEVER tell anyone your PIN, including your bank or the police.
  • NEVER tell anyone your FULL password.
  • NEVER let someone else use your bank account.
  • Always shield the keypad when you enter your PIN at an ATM.
  • Always log out after completing an online banking transaction.

Find out more about payment fraud at Financial Fraud ActionIf you have been the victim of fraud of internet crime, report it to ActionFraud or call 0300 123 2040.

Help Your Child Maintain Control of their Online Identity

Every individual’s personal information is valuable. The Out of Your Control section emphasises the importance of personal information and how to protect it in the online world, particularly when using social media. The acquisition and use of someone’s personal information is the common thread in most online crime, bullying and fraud. The more information someone can gain from or about a person, the easier it is for them to harm an individual physically, financially and emotionally. Often this information is gained by socially engineering an individual. This is when someone manipulates an individual into performing actions or divulging personal information.

The information below will help you protect yourself and your family when interacting online and using social media:

  • This news article, The Successful Child, contains information and advice about cyber-bullying.
  • Use the links opposite to find other organisations that aim to help young people and their parents.

Guidance and Support

Find further information and support, click on the web links opposite or read the following articles:


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